FAQS
What is your rate card for overnight services?
Our rate card is tailored to suit the needs of every client. You can send an email to couriercs@fargocourier.co.ke or our Contact Centre on 0703077000/020-4930000 for more info.
Where are your offices located?
Fargo Courier has over 135 offices across East Africa. To find each location please login to our website www.fargocourier.co.ke
Do you offer packaging for customers shipments?
Yes, Fargo offers packaging solutions as per customers request at a competitive price.
Do you offer additional insurance services for courier customers items?
Yes, we have an insurance package for Good In transit which is at 1% of the total value of Goods (NB:- With a limit of Kshs. 350,000/- per item)
We also have an additional legal and contractual insurance option for contracted customers.
Do customers receive SMS alerts upon shipping & deliveries completion?
Yes, this is provided, for cash clients to both the recipient and sender respectively.
Do you transport pets?
No, Fargo does not transport live animals.
Can I track my parcels sent through Fargo Courier?
Yes, through our track & trace on our website.www.fargocourier.co.ke or through this link…
Do you have an integration API option for online customers?
Yes we do.
Do you offer Same Day Services?
Yes, (this depends on last destination address).
We have a dedicated department for same-day services.
Do you deliver sensitive items like tenders and cold chain items?
Yes, we have a product for cold chain items, for tenders we encourage customers to hand-over to us 48hrs before closing time.
Do you offer Cash on Delivery Services?
No, we do not have COD services.
Do you transport furniture?
Yes, which should be properly packaged/wrapped.
Do you offer Warehousing & Archiving Services?
Yes, we have warehousing & Archiving solutions tailor-made for each customer’s specification.
Do you transport cakes?
No, we do not transport cakes through our system.
Do you transport Gold, Jewelry or cash?
No we do not but our sister company Wells Fargo does through their Valuables-In-Transit division.
Do you offer International Services, Clearing & Forwarding?
Yes we do
Do customers receive SMS alerts upon shipping & deliveries completion?
Yes, this is provided, for cash clients to both the recipient and sender respectively.
Do customers receive SMS alerts upon shipping & deliveries completion?
Yes, this is provided, for cash clients to both the recipient and sender respectively.
Do customers receive SMS alerts upon shipping & deliveries completion?
Yes, this is provided, for cash clients to both the recipient and sender respectively.